Koons Tysons Chevrolet Chrysler

Service Director Ramzy Handal & Members of Our Service Team


OUR SERVICE DEPARTMENT PLEDGE OF EXCELLENCE:

MY PROMISE:
I will treat every customer with dignity and respect.  I understand that Customer Satisfaction is a key component
to the long-term success of our business.

MY COMMITMENT:
My integrity, honesty and sincereity are the foundations of the Koons Service Plege.  I will only sell a service to
my customers based on factory recommendations, mileage intervals, findings from a thorough vehicle inspection, fluid
analysis, or upon my customer's request.  Before servicing their vehicle, my customers will  receive a full
explanation of the value and cost of all services and no repair will proceed without their approval.